Emotional Intelligence is important in logical business tasks those managers are more effective at influencing others at overcoming conflict, showing leadership, collaborating in teams, and managing change. ( Cardon, 2013). Research has shown emotional intelligence are more effective at influencing others, overcoming conflict, showing leadership, collaborating teams, and managing change. ( Cardon, 2013). Emotional Intelligence comes into play in many moments of stress. (Cardon, 2013). I think this communication point is getting more and more important. People really have to be able to handle the written and spoken word. ( Anderson, 2013 ). You’ve got to have not just the business skills, you ‘ve got to have the emotional intelligence. ( Anderson, 2013).The four domains of emotional intelligence are self-awareness, self-management, empathy, and relationship management. (Cardon, 2013). Self Awareness is the foundation for emotional intelligence. It involves accurately understanding your emotions as they occur and how they affect you. One prominent researcher defines self-awareness as “ongoing attention to one’s internal states”. People high in self-awareness understand their emotions well, what satisfies them, and what irritates them. ( Cardon, 2013), People with high in self-awareness have the ability to be self-reflective when they experience strong or even distressful emotions. ( Cardon, 2013). ” I’m sure you know people who go through life never seem to learn from their mistakes, or they don’t see how one experience is connected to another”. ( Lynn, Self-Management is the “ability to use awareness of your emotions to stay flexible and to direct your behavior positively.” (Cardon, 2013). It involves the discipline to hold off on current urges to meet long-term intentions. Excellent self-managers know how to use both positive and negative emotions to meet personal and business goals. ( Cardon, 2013).Empathy is the “ability to accurately pick on emotions in other people and understand what is really going on with them. ( Cardon, 2013). Empathy also includes the desire to help others develop their work responsibilities and career objectives. Relationship Management is the “ability to use your awareness of emotions and those of others to manage interactions successfully,”Build rapport with others to focus on collaboration. Speak out constructively about differences of opinion. Provide direct and constructive feedback to others. Accept and even welcome feedback and constructive criticism.( Cardon, 2013).References: Richard Anderson, ” Leadership” ( Amtrack), 2013Adele Lynn,” Role of Emotional Intelligence in the Workplace”. 2008 Cardon, P. (2013). Business communication: Developing leaders for a networked world. New York: McGraw-Hill/Irwin.